Salesperson came out explained everything about the quality and showed samples. I also went to the showroom where Ron Jr. showed me around and explained more to me. Every time I e-mailed Ron to ask a question his response was within hrs. Since this is an old house I throught they would have problems with the install 2 hrs and it was done! My daughter stood out front and looked at the door for 5 mins when she stopped by. I've had neighbors tell me the door looks GREAT'''''' also you get what you pay for and I'm completly happy with my new Guida door.