Tony installed my TV for me. He's not just one of those guys that just steamrolls over you without any interaction, he's a people person. He's a workaholic and a really nice person. I felt like I could leave my house with him working and it would be ok. Every time I have called he makes sure to call em right back, usually within 30 minutes. If he can't talk much he'll let me know he'll call me back soon when he can. He is always on time and reliable.