I just talked to the one person from Donald P. Dick Air Conditioning. I forgot who it was I talked to, but he was really nice. After I talked to him they came out and gave me an estimate, we went over what the price would be, and then I had the work done. They fixed the ductwork, which was curling, and there is a big difference now that it is all repaired. The work was done on a rental house that I own. My daughter lives in it, and she thought the work was really good because she could really feel the difference, so I am happy with them.