Would definitely call them again, and refer them to friends and family.
I hired Authorized Appliance Repair Company to fix my dishwasher. This was after another company tried, and was unable to solve my issue. The Authorized technician was very well-trained. I felt that they sent him out specifically to match my needs. He was able to fix the problem, and I haven't experienced any issues since.
Afterwards, I was impressed enough to call the owner and report how good a job the tech had done for me. During this conversation, I learned that he had actually visited the manufacturer's plant in order to get a better idea of how their machines operate. Though Authorized's trip fee was a little higher than the company I used first, they were highly qualified, and able to achieve results. At the end of the day that's what matters most.