Business Description:
We specialize in professional flooring installation, custom designs and sanding and refinishing.
5 81 reviews
Categories
Flooring
Advanced Wood Floors
202 W Nakoma Dr, San Antonio, TX 78216, USA
(210) 341-5241
http://www.advancedwoodfloors.com

Service

Will Recommend

Total Experience

Amanda C.

San Antonio, TX
Advanced Wood Floors

I went to Advanced Wood Floors To..

I recently Check out some wood flooring at Advanced Wood Floors, The receptionist Kathie or Catie had me waiting on the phone for 20 minutes. So I hung up and called back then she had me waiting for another 20 minutes so I decided to come in, and that I wanted in my house and It took a sales associate over 25 minutes to come and help me. And there sales floor looked like $@!#%. I hit my leg on one of the samples that fell At that point I decided that they have HORRIBLE customer Service and I will never recommend Them to anyone!

DO NOT GO HERE!!!

Horrible Experience!!!

WARNING!!!

comments

We would like to apologize for the incident that took place, and for any oversight on our part. We pride ourselves on great customer service and we are investigating the situation to insure that this doesnt happen again. Our customers are our number one priority and it troubles us to learn that anyone would be subject to such unprofessionalism. We hope that in the future you will consider using our company to acheive great outcomes with your hardwood floors.

 Advanced Wood Floors commented on 04/14/2014
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