We had a problem with A-1 Chimney and Service in the beginning when they first came out to clean our chimney. They did a great job, but tracked ashes all over the carpet and then just kind of left it, which wasn't good. However, this company has been extremely gracious and has really proven to have great customer service.

They really worked with us to rectify the issue. They also gave us a complete refund. We were really impressed with their customer service and appreciated their willingness to work with us to resolve the issue. Everything looks great. We will definitely use their services in the future and would highly recommend them to anybody!