Teresa promptly returned the message I left and was very helpful in accomodating our schedule. Ryan, the tech, arrived right on time, toured the house and gave me a quote before starting. He then went to work on some very dirty upholstery and area rugs (we have 2 dogs and 5 cats. He really worked hard and was even able to get out some stains that we didn't think would come out. He spent virtually the whole day here and everything looks wonderful! We will keep coming back to Beachside.