As much as I dreaded the realization that I needed a new furnace, this company made the process easier to handle than I could have ever imagined. Mike came to my home the day after I called for an estimate and was the lowest quote by hundreds. He answered numerous phone calls with kindness and humor. His team of men came for the installation all neatly dressed, in happy moods and were even heard to be singing in the basement! They cleaned up every scrap of debris and I noticed they even cleaned up a pile of dust I had swept together while preparing for them to arrive! Highly recommended.