The two guys that came to my home from Barr Chem-Dry were very pleasant. They were fast and incredibly efficient in doing their work and I have to say that I am very impressed with the end results. My couches and chairs look fantastic after they worked their magic. They were even able to get this really tough stain out of one of my chairs that my cat had left, which I thought there was no way they could do but they sure proved me wrong. They do really good work and the speed at which they work makes for a very pleasant overall experience.