I called and got Laurie the owner not a machine! In fact, every time I called, someone has picked up the phone. I asked questions, got answers. Don even came over to my house to personally answer questions about my old carpet. Don was efficient and my carpets look and smell great. I even called last minute to add my stairs and they said no problem. I appreciate great service with a great price.
Renee H. Coupeville, Wa