I couldn't say enough good things about Don, Laurie, and what they do for our carpet! They are prompt, responsible, and literally revive and bring our carpet back to life. I am amazed how good it looks when Don is done. All the beaten down areas look brand new! The amount of detritus he extracts is astonishing. We decided to be repeat clients after Don's very first visit here. AND we will be repeat clients every year we are in this house. Furthermore, Don is such a likable fellow!!