We have a toddler and a dog, and our carpet was covered with all kinds of spots. We NEVER thought they'd come out. We had our carpets cleaned once before and the spots came back within a few days. We almost gave up and bought new carpet. We thought we'd give it one more shot.... And WOW! It's been a two weeks since envirocare came and still zero spots. Our carpet is like brand new and we are thrilled. The service was great. Will definitely continue to work with envirocare and will recommend to friends and family.