Applianceman repaired a broken water line (behind referigerator) for a part cost of $20 and labor of $90. Water line subsequently cracked. Because water line was behind fridge, there was no external aggravation of the water line. Therefore, the water line must have been cracked when it was installed or installed improperly. I called appliancemen to replace water line again and requested they only charge me 50 of the labor (so $45 instead of $90) since it was an issue they just fixed. Mike (who I assume is the owner of Applianceman) was not willing to provide that discount, but offered $10 off as a courtesy but attempted to tell me it was not their problem. I am going to use a different repair service that will stand behind their service.