Business Description:
Wholesaler of hardwood flooring and laminate. Providing cheap and fast shipping anywhere in the country. Call today: 888-704-8778
Categories
Flooring
Hurst Hardwoods
115 Douglas Rd E, Oldsmar, FL 34677, USA
(888) 704-8778

Service

Will Recommend

Total Experience

Daniel N.

Austin, TX

Hurst Hardwoods

slight hiccup

My order was delivered in the time frame they estimated but it was missing 1/3 of the order. The material came from a 3rd party supplier and was packed and shipped by the 3rd party. When I explained that this was causing a delay to my project and I'd appreciate overnight or express shipping of the missing parts, I was told "I'll look into it". Unfortunately I never heard back about that request, the missing items arrived 3 to 4 business days later (the normal shipping time). It would have been nice if something were done to try and make up for the mistake.

Other than that, the sales person I worked with was good at communicating back and forth and getting my order processed.

comments

Were sorry to hear of the delay with receiving part of your order. Generally flooring orders are always delivered on time and complete. With this order the freight company or warehouse may of loaded part of the order wrong resulting in the delay. Depending on the distance the order had to travel there is not always an overnight option for freight otherwise we would of definitely taken care of that. Hope you are enjoying your new flooring!

Hurst Hardwoods commented on 04/14/2015