When Jimmy S arrived at my home, he was very polite and courteous. I explained the request, he stated with confidence that he could fix it today if I needed him to. He even worked with my real estate agent to get the lien waiver we needed, after the repair was done. I recommended him he next day to someone too! Mary was the woman who set up everything, and I was also impressed with her. The company seems customer-focused as well as professional to complete the job at hand.