Ron installed our upstairs shower valve several years ago and discovered a screw that was dropped into the pipe by another plumber causing the problems in the first place. He is now the only plumber we can trust. This service call was to install a toilet upstairs after Kohler's "Siphon Jet" failed and flooded our house. My husband asked me to have him take a look at a couple other problems while he was here and Ron replaced the downstairs shower handle valves and outside spigot even though it required an unplanned trip to get parts and come back. Thanks Ron!