Ken responded to my email request with a day, came to my house to give me an estimate the following day, and completed the work in under a week. I greatly appreciated his timeliness. But, even more important, he trimmed my unruly oak trees so that they no longer encroach on the cedars and pines or on one another, removing dead branches and all branches that criss crossed anything else. He scaled my 50' cedar to check on the stability of its top. When he was finished, all cuttings had been removed and the trees stood healthy and majestic. I was very pleased.