I would highly recomend using TheaterXtreme from the first day we walked in they were very helpful explianing how everything worked and did not try to upsell we were sold exactly what was needed for our room.Manny came to our house and walked us through what would work best for us.Example I thought I wanted a 123" screen but he told us that would be to big for the room so we ended up with 103" and it is perfect.We have had the system about a year and when i have called with questions they have been very helpfull.Also the showroom is helpful as you can sit in and watch and listen to different systems before you buy.