I have used Pride Plumbing in the past and have nothing but good things to say about my experience. From the initial phone call, customer service is awesome and that's something you don't always find these days. I had a hot water heater replaced today and Keith and Tyler did the job neatly and quickly. After installation Keith explained the differences between the new one and my old one and showed me how to restart the pilot if it ever went out. Also great that they use quality products made in the USA and they have coupons which helps with the cost and that service calls are only $30. Great job!