They did a fabulous job with our house! The carpets are refreshed/renewed, and our stair/hallway carpet looks like new again (they were in worn out shape). We had our entire house cleaned by Mass, including our kitchen tile, and they did a phenomenal job! They were efficient, professional, and effective! The carpet did feel a tiny bit "scratchy" the first few days but now it's soft and fluffy again once i vacuumed. We had them scotchguarded too :) Thanks Mass... We'll be a lifelong customer! Spend the little extra money people on Mass, it's totally worth it!