I set up an appointment online at 1030pm and was able to get an appointment the next day at noon. I thought this was phenomenal. The service provided was exceptional. I had my carpets cleaned four months earlier and the company that cleaned them provide a sub-par service. They went over the carpet and nothing more. There was no efforts to clean hard stains or use deodorizer. Fairfax Carpet Cleaning really did go the extra mile and left my carpet looking great. They have made the other companies I tried look like college kids trying to earn a few bucks over the summer. I highly recommend this company. You will not be disappointed.