For starters, Hawthorne charges a $69 fee to come out and take a look at the problem. This is approximately $40 more than the average for For a comparable plumbing Business to perform the service. I'm not sure why they feel they are worth $40 more to take a look. Secondly they are very expensive. I feel that the price I was charged was absurd Lee disproportionate to the quantity and quality of the work that I received.