Going into the experience of talking to a body shop I was very apprehensive and felt incapable of discerning who to let work on my car. I was impressed with the professionalism of Cindy and Mike. Mike explained to me step by step what would be done to my car and about the guarantees. He handled himself very professionally yes was at the same time personal and reassuring. Cindy was always on top of things when I called and made everything flow beautifully. I will certainly recommend North Columbus Collision.