We had a total re-pipe for copper pipes. The people at Mary Jean Anderson Plumbing are lovely, but the quality of work was not great. We were told that some things had been done, and they hadn't really been done.

There were pipes in the attic area, and we had been told that the insulation had been put on the pipes. When my husband checked, it had not been put on.

There was also a hole in the wall that hadn't been re-insulated, and we ended up getting infested with ants because of it. Basically there were unexpected and unfathomable issues. If it could go wrong, it seemed to go wrong. There is now a dent in my refrigerator, and a dent on our washer and dryer. Overall it wasn't pleasant.

The company itself was horrified when I brought this all to their attention. They went out of their way to give us a discount, and paid for the pest cleanup. They also paid to have our house cleaned, because they hadn't covered stuff.

It was a bizarre and very unusual experience for us, and apparently the company as well. The pipes do work fine. The company did stand behind their work and did everything they could to make it right.