The customer service of one of their female representatives over the phone was good I have no complaints. However, what was discussed was not what the movers Jonathan and his one associate performed. They did call when in route but moved very slow, disorganized and had attitudes getting paid to move my household things. This is your job Jonathan you don't like it find somewhere else to work! The movers came with a truck to small and should've been prepared with the right size truck for the move like discussed. When informing the manager of the problems he tried to direct me back to the mover in charge on the site; No, idiot your the manager and should handle complaints like you know how to do business. I would never use your services again or recommend your company to any of my colleagues. Not a good moving company or just maybe get rid of some of your employees with bad customer service.