The Mad City team were great to work with. The two men who came were VERY efficient and cleared out my one bedroom, second floor apartment in one hour flat. They were very careful and everything arrived A-OK. They did arrive about 45 minutes late, which was a little worrisome, but they ended up finishing under budget and everything worked out well. Customer service was also very good and Brenda was able to accommodate an extra pick-up at a furniture store day before. I would recommend them without hesitation.