Our two movers were very nice and did a great job of packing everything into our trailer. Since we were being charged by the foot, they were able to get all of our stuff in such that we paid less than our estimate. However, our mattress and box spring did get dirty, so it would have been nice if they could have shrink-wrapped both of those items (although maybe it wasn't something included in the service). Also, when it came time to unpack the trailer, some items shifted, which made it more difficult to remove the bulkhead without items falling down. Even with that, the movers were great, and the overall experience was very good.