Bret from Flanders Heat & Air Systems knew exactly what to do. He went right for what he thought the problem was. He didn't have to mess around and build up to figuring out what was wrong. It's a pretty old unit, and he did his best work on it to get it working again.

Bret came out a couple of times to do the job. He was very thorough and very quick. He was also pleasant. I'm usually by myself when we have these kinds of service calls, and I didn't feel like he was a threat to my well-being or anything like that!