I had an emergency on my hand. I was schedule to present at a conference and my garage wouldn't open. The person I first contacted was curteous and eager to help me get the service I needed. When i got anxious and called back, she listened and contacted the service provider to get an estimated time of arrival.
The service provider arrived and immediately understood my dilemma and assured me that he could service me right away. I have used the service before and I am more impressed and satisfied with the service. Your company and providers are very customer oriented and quickly earn the trust of customers and there is value when using your service.