I called Floor Restore when I was in a hurry and needed them to come within a couple of days. They showed up on time, which was a positive, and they did a good job. They spotted the areas that needed spotting, and they went over them two or three times. I asked them to add in the stairs, and they only charged me a minimal amount. I'm very happy with the job they did. Their prices are good, and they do what they say they are going to do.