The movers scratched a brand new stained and refinished floor. They scratched furniture. They scratched a leaf for my dining room table and then put it up against a wall so I didn't see it. When I asked them about the floor they said they did not do it. The floors were just done and no one else was in the house until the move. Then when it came time to pay, the team leader pushed me to give him an excellent review on his paperwork. I will never use them again. I never argued about price. I don't mind paying any price as long as I don't have damages.