I called Carpets Plus Outlet because they are local to me. I'm a real estate agent and I have recommended them to my clients. There was a small hiccup in the job they were doing for me. They had run out of material and had to get more. But, they came right back. The crew was really great, very kind. They did a great job. And I really love the way they handled things. Very professional. I would use them again.