I have been using Carr's Rug Cleaning for over 10 years and the service is always wonderful. The service men are polite and the rug looks great when they are done. They will help move the furniture and put plastic pads under it. This is the finest rug cleaning company in Knoxville, Carr's is far superior to the bargain places that advertise a lot. It's worth it to pay a little more, but if you follow their newsletter they do offer deals on a regular basis. The company is well-managed and the people on the phone provide good customer service. I recommend Carr's Rug Cleaning for its five star service.