My disposal drain got clogged when I shoved a bag of kale down it all at once. I called at 8:30 a.m and even though they are very busy, Abacus had someone come out the same day by 2:00. My plumber Jarrod was kind, courteous and efficient. Problem solved quickly and he even showed my how to fix it myself should it happen again. I'd rather call Abacus!