This was my first time using DrainHelp. I might have been a little overcharged for the hydro-blast service completed on the pipes. Subsequent to their working on it, I spoke to someone who said I had paid 200 dollars more than I should have. Nevertheless, I was glad I could have done it because I was in the situation where I needed it. The people actually did the work. They weren't bad at all. They were personable. I enjoyed the service. The work was done well. All I recommend is making more than one call and checking prices, but in a situation where you don't have time, I would recommend them. The actual work was done and I was glad for it. I'm aware of what prices are for different services, and that was the only thing that bothered me.