From the first meeting with Chuck Simpson, I was impressed with his professionalism and attention to detail. He took pictures of the roof and explained what I was looking at and allowed me to ask questions. The second meeting was with Don Wymer to discuss details of the installation. He was also very attentive and told me he would be on site and to direct any questions to him during the installation. I received personal attention every step of the way and the roof looks fabulous!!