Everything about my experience with Oasis Tiki Huts was fine. The gentleman came when he was supposed to come to talk about the project and give me a fair estimate. He gave me a time frame of when he could probably get to the work, but his schedule and my schedule just didn't fit in the end. So, I went with another vendor who was available sooner. I called Oasis to let him know. He was courteous and very understanding.