Shiloh from Mr. Rooter came out and he was extremely informative and spent a lot of time working here. He was very professional and very clean. I couldn't tell anyone had even been here he was so clean. He was polite, a nice fellow, and very courteous. We called and they were out in no time. The kitchen sink backed up, and he spent a lot of time going through, looking at the set-up. We have a double sink in an older home with old pipes. He gave us material to use. He even advised future maintenance to help prevent clogs down the road.