Our AC stopped working last night and fortunately for us Anthony PHC was able to come out immediately and fix the problem (very important in 98 degree weather). Our service technician, Joshua, was incredible. He was professional, knowledgeable and courteous. He was extremely patient in explaining exactly what the problem was, showing us the test results and resolving the issue in a very short time. I can't think of a better person to come to our home and help us. In my experience, it is very rare to have a quality individual with both the personality and the technical skills resolve complex problems. If all your technicians are as good as Joshua, your company should do well for a very long time