If somebody asked me, I would probably recommend Anthony Plumbing Heating & Cooling. I've been pleased with their service. When the guys come, they seem knowledgeable and seem to know what they're doing.

They don't take a lot of time chit-chatting, but they do tell you things you need to know. They put covers on their shoes, so they don't make the house a wreck. They clean the air conditioner on the outside and tune it up so it's going to work right when it's supposed to. All of those things are a plus for me.

We had them with a company that some of their principles used to work for that is no longer local and we like local, so we went after them. I think it's been a little over a year since we made that switch.

I had a very interesting experience once. For some reason our doorbell wasn't working. The person who was coming to repair our air conditioner that day actually telephoned me and when I answered he said, "Are you home?" I said, "Yes, I am" and he said, "Well, I'm on your doorstep."

I really appreciated that he did that rather than coming to my house and just leaving after ringing the doorbell and getting no response. I didn't have to pay a fee for him being there and me being there, but him not getting an immediate response after ringing the doorbell. That was quick thinking on his part and I really appreciated it.