I truly appreciated the communication of arrival time and text so I had no wait time. They were very clear with the explanation of my quote and offered additional services with stairs and hallway. Explained a thorough process and how it works. What I should expect when they are finished and the days ahead. The team was thorough with the entire job and in and out as planned. I have not experienced this type of service if some time. I have already been boasting about how great my carpets look and the value I received. Thank you so much! My house smells and feels great.