I have been "thinking" about a new AC for a couple of years. I had a bid from Southern Comfort that was 2 years old. Well my AC died last week forcing my hand. I talked to Eddie on Saturday - he updated my quote (which was only a few hundred dollars more than 2 years prior) and scheduled my replacement for Monday. Monday was a long day, but the installers finished up before nightfall. I have 2 new 16.5 SEER units, and they fixed an airflow distribution issue upstairs that we have lived with for 17 years. I am highly satisfied and can unconditionally recommend Southern Comfort. Jerry B Round Rock