Broadway Floors was under Bid4floors.com when I used them last. I ordered tile from Broadway Floors. They sent an e-mail right away about shipping. I contacted the shipping company since it was one day past the delivery date. It was a holiday weekend so there might have been a delay. There were no problems! Free shipping was one of the bonuses with Broadway Floors. Other companies always had a shipping charge. I have no complaints. They're the best deal online!