We were very satisfied with the service provided by 4 Seasons. Our A/C stopped cooling on a 95 degree day. We called 4 Seasons at 5:30 p.m. and their tech was at our house by 7 p.m. We thought we would be in the heat for at least 24 hours bt we were pleasantly surprised. We are hooked on 4 Seasons for any future service needs and will recommend them to friends.