I have been extremely thrilled with S & E A/C and Heating. They were quick in responding with the prices for the AC system. Our system had failed, and they got right back to us. In particular, I liked the way in which they kept in constant touch with me by phone or email almost immediately with their replies. They did everything that was requested of them and they did it all in a timely manner. If there was a problem, they had a plan in place to solve or address the issue. I will definitely call on them again!