Mr. Mierke,
My son had taken his driver's test with 911, his test was with a gentleman by the name of Jerry. This man was very rude and sarcastic with him, by starting the drive off making fun of my son's last name...I guess that was his way of breaking the ice, but because of how condescending he sounded it only added more tension. ...my son failed the test, which was on my sons shoulders. Jerry continued to lecture and blame it on the fact that we didn't do the drive school at 911. He was very unprofessional and obnoxious while explaining why Matthew didn't pass. I would have rather he handed the paper over and read why then listening to him be so rude.
He chose to take his test at 911 because his friends recommended it. He wanted to still re-take his test there but did not want to take it with Jerry.
unfortunately he didn't pass , the instructor that gave him that test was so nice, and made Matthew feel that it was ok, just try again! So, Matthew still wanted to take his third, and happy to say his final, drive test with Brett! He was great too!
While waiting to take the test with Brett we were sitting outside and Jerry was walking out with a student and he asked her if she taken the classes at 911, she said yes and he replied "then I shouldn't have to tell you how to start the car, if you have taken it here". That was very unprofessional.
I have a daughter that will be driving soon, and I am not sure if I will bring her here because of Jerry. Word of mouth is a very strong way to advertise, and i will tell everyone i know about our experience with Jerry.
Now that the state no longer gives the test, that gives the consumer the opportunity to shop around. Having instructors like Jerry may hurt 911 driving schools reputation.

Kristi M.