The two people who came were on time. They introduced themselves and had name tags.
They answered all my questions and worked together well as a team. I had a concern regarding my dryer vent and turned out that I did have a problem. They repaired the break and were then able to completely clean out the line from the dryer to the outside. I feel their work has prevented a potential fire hazard. I will use them again in the future and I recommend them.